Refund policy

Last updated 20 August 2026 · Policy no. 003

Thirty days. Any reason. No questions, and no exit survey. If Punchcard is not for you, we would rather give you nine dollars back than have you keep an app you do not open.

How to ask

Email hey@punchcard.app from the address you bought with, or reply to your receipt from Dodo Payments. Include your license key or order number if you have it handy, and if you do not, we will find it. You do not need to explain why.

What happens next

We action the refund within 2 business days of your email.
Dodo Payments returns the full US$9.00, including any tax collected, to your original payment method.
Your bank usually posts it within 5 to 10 business days, depending on the bank.
Your license key is deactivated, and Punchcard returns to its free mode. Nothing on your Mac is deleted; every receipt you already printed stays yours.

After thirty days

The formal window is thirty days from purchase. That said, if something is genuinely wrong (the app will not launch, an update broke it, you were charged twice), write to us anyway. We will sort it out rather than point at a date.

Try before you buy

You should not have to rely on this policy at all. Punchcard is free to download, tracks your day for free forever, and prints seven full receipts before it ever asks for money. We would much rather you knew you liked it first.

Contact

Caretopia Network Private Limited · hey@punchcard.app